When you become a Member of INTERPRETERS DIRECT (“Member” ‘’Client’’ ‘’Interpreter’’ meaning either a non-subscribing person / organisation using the services described in these terms and conditions, or a person / organisation paying a subscription to INTERPRETERS DIRECT for the services described in these terms and conditions), you agree to abide by these terms and conditions. These terms and conditions may be varied by INTERPRETERS DIRECT from time to time and it is your responsibility as a Client or Interpreter to keep up to date with the terms and conditions. No other terms and conditions shall apply or have any effect on the applicability of these terms and conditions which shall govern to the exclusion of all other terms and conditions.
It is strictly forbidden to retrieve data from this site for purposes other than allocating an independent interpreter. Clients must not save any data retrieved for future use and must refrain for retrieving and storing bulk data.
Access to any information contained on this site is strictly in accordance with all of the following: Members of INTERPRETERS DIRECT agree that upon becoming a member, they will access the INTERPRETERS DIRECT database for the sole purpose of searching for an independent Interpreter. Where an independent interpreter is selected clients agree they are not permitted under any circumstances, to store any data about any independent interpreters for future use.
The information contained in this web site does not represent any statement by INTERPRETERS DIRECT as to the suitability or otherwise of the independent interpreters, clients or members. Nor does INTERPRETERS DIRECT accept any responsibility or liability whatsoever for the quality, suitability or timeliness of the independent interpreter. It is entirely the responsibility of the client to ensure that the independent interpreter, their terms and conditions of engagement or the outcome of their work are appropriate and meet the requirements expected.
INTERPRETERS DIRECT provides an online solution / introduction service for independent interpreters and potential Clients. To achieve this, INTERPRETERS DIRECT posts the information provided by members and provides members with a search and contact facility. Each member understands and agrees that INTERPRETERS DIRECT has no involvement concerning matching or recommending members to other members as well as understanding that INTERPRETERS DIRECT has no obligation to provide members with suitable links and cannot and does not give any guarantee as to suitability of links. A link shall be considered an interaction between a commissioning party; client, groups or individuals and an independent interpreters (provider party) and this shall be satisfied by INTERPRETERS DIRECT by providing the facility for the commissioning party to communicate with the provider party.
Members must not divulge information about an independent interpreters without first seeking permission from the independent interpreter. Details obtained by clients from INTERPRETERS DIRECT about independent interpreters must only be used for formal or informal interpreting and translation work.
The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: “Client”, ‘Organisation’, Commissioning Organisation’, ‘Member’ “You”, ‘Users’, Registered Users’ and “Your” refers to you, the person accessing this website and accepting the Company’s terms and conditions. “The Company”, “Ourselves”, “We” and “Us”, refers to our Company, RRC (RRCONSULTANCY) LTD. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or ourselves. The term ‘’hub’’, ‘’portal’’, ‘’register’, ’national register’ and ‘database’ all refer to the database that holds information about all registered members. All terms refer to the offer, acceptance and possible consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services/products, in accordance with and subject to, prevailing English Law. Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same.
Accuracy of Information
Although we make every attempt to ensure that it is correct and accurate, INTERPRETERS DIRECT cannot guarantee the accuracy of the information on this Service, and are not liable for any problems or losses arising from errors in the content.
In using the Services provided by INTERPRETERS DIRECT, you acknowledge that INTERPRETERS DIRECT is not acting as a contractor or agent and is not responsible for any work done. It is the responsibility of the Client to select a suitable independent interpreter and to negotiate the terms for any work that they undertake, and INTERPRETERS DIRECT will not be involved or held liable for any Service Agreement between the Client and independent interpreter.
We recommend that any Client before entering into a Service Agreement with any independent interpreter, obtains confirmation of insurance cover, guarantees, qualifications, DBS/CRB checks and any other necessary document necessary for the work being commissioned. INTERPRETERS DIRECT does not vet or recommend any independent interpreter and it is up to the client to make its own assessment and decision on whether to commission a registered independent interpreter. INTERPRETERS DIRECT will not be held liable from any losses resulting from commissioning an independent interpreter from this site.
A membership charge may be payable for membership of INTERPRETERS DIRECT. Rates are subject to change and you are encouraged to visit the membership rates section of this site. Registered users may cancel their account at any time without giving any notice. Refunds are not made for any cancelled membership accounts.
Independent interpreters: As a subscribing member, you will receive all the benefits and features available to members and in addition you will receive the following benefits for subscribing members which includes your profile being featured on the INTERPRETERS DIRECT national database.
Please see our membership rates for a description of the current cost of becoming a subscribing member of INTERPRETERS DIRECT. INTERPRETERS DIRECT may change the subscription fees at any time, which for existing subscribing members will take effect on expiry of their then current period of subscription, but otherwise will be immediately effective. INTERPRETERS DIRECT will endeavour to give subscribing members reasonable notice of any change in subscription fees before implementing any change.
INTERPRETERS DIRECT may immediately terminate your membership without warning if you breach any of these terms and conditions (as may be amended from time to time), if INTERPRETERS DIRECT receives any complaint about your conduct, or if you act in a manner deemed by INTERPRETERS DIRECT to be inappropriate. You may terminate your membership at any time, for any reason, effective upon receipt by us, by emailing a notice of termination to firstname.lastname@example.org However, you acknowledge and agree that you will not be entitled to any refund of any membership fees paid to INTERPRETERS DIRECT.
You are responsible for ensuring that you keep your user name and password confidential.
Commercial use by members
Members may not use the services offered through this website or the website itself for illegal and/or unauthorised uses, including collecting usernames and/or email addresses of Members by electronic or other means for the purpose of sending unsolicited email and unauthorised framing of or linking to the website. Any such action will be investigated, and appropriate legal action may be taken, including without limitation, civil, criminal, and injunctive remedies.
Searching INTERPRETERS DIRECT Database
Clients who become members of INTERPRETERS DIRECT agree on becoming a member that they will access the INTERPRETERS DIRECT database to search for an independent interpreter and agree not to store any data about an individual independent interpreters.
All contents of member profiles are subject to our approval. Approval is based solely on the information provided by members (independent interpreters and clients). INTERPRETERS DIRECT does not verify the information provided by members and encourages all parties to complete their own due diligence before engaging with and agreeing services from each other. We reserve the right in our sole discretion to reject or remove any member profile at any time if we believe in good faith it fails to conform to applicable laws and regulations, our policies or the public interest. In addition, we may reject any URL link or personal contact details embodied within any profile.
INTERPRETERS DIRECT may deactivate the accounts of members who have not used the service for a period of eighteen months or more (as calculated by the date of last connection / login to the service).
We are committed to protecting your privacy. Authorised employees within the company on a need to know basis only use any information collected from individual users. We constantly review our systems and data to ensure the best possible service to our service users. Parliament has created specific offences for unauthorised actions against computer systems and data. We will investigate any such actions with a view to prosecuting and/or taking civil proceedings to recover damages against those responsible.
Client records are regarded as confidential and therefore will not be divulged to any third party, other than registered users of this site and if legally required to do so to the appropriate authorities. Clients have the right to request sight of, and copies of any and all Client Records we keep, on the proviso that we are given reasonable notice of such a request. Clients are requested to retain copies of any literature issued in relation to the provision of our services. Where appropriate, we shall issue Client’s with appropriate written information, handouts or copies of records as part of an agreed contract, for the benefit of both parties.
We will not sell, share, or rent your personal information to any third party. Any emails sent by this Company will only be in connection with the provision of agreed services or related services provided by the Company.
Security and Infrastructure
INTERPRETERS DIRECT uses Knack database applications for the national register. Knack services are powered by Amazon Web Services (AWS).
Knack complies with the U.S.-EU Safe Harbor Framework and the U.S.-Swiss Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries and Switzerland.
Knack has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement.
We will respect your information and will comply with all applicable data protection legislation in force in England and Wales. At times we may be required to disclose your personal information to contracted third party suppliers where this is necessary to fulfil our obligations to you. Such third party suppliers shall only be entitled to use your personal information to fulfil its obligations to INTERPRETERS DIRECT. By becoming a Member of INTERPRETERS DIRECT you are consenting to INTERPRETERS DIRECT using your personal information to provide the services and provide you with information about products and/or services offered by INTERPRETERS DIRECT or RRC which may be of interest to you. In order to maintain the integrity of this website, we reserve the right to forward your contact details to any regulatory authorities when requested to do so, including the police.
You are responsible for any information that you give which must be specific and relate to your current needs. You agree that you are solely responsible for ensuring the suitability of an independent interpreter for the role you are commissioning them for. It is recommended that you undertake a rigorous face to face interview, take steps to verify previous employment and qualifications, take up character and work references, undertake a Criminal Records Disclosure check and other actions you consider necessary to confirm the integrity of an independent interpreter. You also agree that age, gender or ethnicity data or any other such information provided by an independent interpreter will not be used in any employment-related decision you make. However, this is your responsibility and INTERPRETERS DIRECT accepts no responsibility or liability for the commissioning of an independent interpreter.
Use by agencies
INTERPRETERS DIRECT is not specifically set up to cater for agencies, therefore does not encourage the use of the service by agencies. However, if an agency wishes to become a member of INTERPRETERS DIRECT it should contact INTERPRETERS DIRECT to discuss its needs further.
The Company owns all the intellectual property rights relating to the site, including the designs, text, database, graphics and layouts, and you agree not use or copy any part thereof without our express permission.
Disclaimer Exclusions and Limitations
The information on this web site is provided on an “as is” basis. To the fullest extent permitted by law, this Company:
- excludes all representations and warranties relating to this website and its contents or which is or may be provided by any affiliates or any other third party, including in relation to any inaccuracies or omissions in this website and/or the Company’s literature; and
- excludes all liability for damages arising out of or in connection with your use of this website. This includes, without limitation, direct loss, loss of business or profits (whether or not the loss of such profits was foreseeable, arose in the normal course of things or you have advised this Company of the possibility of such potential loss), damage caused to your computer, computer software, systems and programs and the data thereon or any other direct or indirect, consequential and incidental damages.
This Company does not however exclude liability for death or personal injury caused by its negligence. The above exclusions and limitations apply only to the extent permitted by law. None of your statutory rights as a consumer are affected.
Except where expressly provided in law INTERPRETERS DIRECT shall be under no liability whatsoever to Members or any third party for any defect in, failure of, or unsuitability or unfitness for any purpose of this website or the services offered by INTERPRETERS DIRECT through this website or third party equipment or software used to access the website or for infringement of rights or any other cause. In any event INTERPRETERS DIRECT’s maximum liability relating to the services provided by INTERPRETERS DIRECT through this website, for any reason whatsoever, including without limitation for breach of contract, breach of statutory duty or negligence, shall be limited to [£100].
Termination of Agreements / User Registration
If you register / sign up to use this site you can terminate / cancel your user registration at any time without notice. The company reserves the right to cancel any registration without giving notice.
Both the Member and ourselves have the right to terminate any Services Agreement / User Registration for any reason, including the ending of services that are already underway.
Unless otherwise stated, the services featured on this website are only available within the United Kingdom, or in relation to postings from the United Kingdom. Redistribution or republication of any part of this site or its content is prohibited, including such by framing or other similar or any other means, without the express written consent of the Company. The Company does not warrant that the service from this site will be uninterrupted, timely or error free, although it is provided to the best ability. By using this service you thereby indemnify this Company, its employees, agents and affiliates against any loss or damage, in whatever manner, howsoever caused.
Links to this website
You may not create a link to any page of this website without our prior written consent. If you do create a link to a page of this website you do so at your own risk and the exclusions and limitations set out above will apply to your use of this website by linking to it.
Links from this website
We do not monitor or review the content of other party’s websites which are linked to from this website. Opinions expressed or material appearing on such websites are not necessarily shared or endorsed by us and should not be regarded as the publisher of such opinions or material. Please be aware that we are not responsible for the privacy practices, or content, of these sites. We encourage our users to be aware when they leave our site & to read the privacy statements of these sites. You should evaluate the security and trustworthiness of any other site connected to this site or accessed through this site yourself, before disclosing any personal information to them. This Company will not accept any responsibility for any loss or damage in whatever manner, howsoever caused, resulting from your disclosure to third parties of personal information.
Copyright and other relevant intellectual property rights exists on all text relating to the Company’s services and the full content of this website.
This Company’s logo is a registered trademark of this Company in the United Kingdom and other countries. The brand names and specific services of this Company featured on this web site are trade marked.
While INTERPRETERS DIRECT will endeavour to ensure the availability of this website we do not guarantee that it will be uninterrupted or error free. In addition, access to this website may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons beyond our control.
Contact information, can be found on our Contact Us link on our website. INTERPRETERS DIRECT is part of RRC (RRCONSULTANCY) LTD is registered in England and Wales, Number 8411279
Neither party shall be liable to the other for any failure to perform any obligation under any Agreement which is due to an event beyond the control of such party including but not limited to any Act of God, terrorism, war, Political insurgence, insurrection, riot, civil unrest, act of civil or military authority, uprising, earthquake, flood or any other natural or man made eventuality outside of our control, which causes the termination of an agreement or contract entered into, nor which could have been reasonably foreseen. Any Party affected by such event shall forthwith inform the other Party of the same and shall use all reasonable endeavours to comply with the terms and conditions of any Agreement contained herein.
Failure of either Party to insist upon strict performance of any provision of this or any Agreement or the failure of either Party to exercise any right or remedy to which it, he or they are entitled hereunder shall not constitute a waiver thereof and shall not cause a diminution of the obligations under this or any Agreement. No waiver of any of the provisions of this or any Agreement shall be effective unless it is expressly stated to be such and signed by both Parties.
General The laws of England and Wales govern these terms and conditions. By accessing this website you consent to these terms and conditions and to the exclusive jurisdiction of the English courts in all disputes arising out of such access. If any of these terms are deemed invalid or unenforceable for any reason (including, but not limited to the exclusions and limitations set out above), then the invalid or unenforceable provision will be severed from these terms and the remaining terms will continue to apply. Failure of the Company to enforce any of the provisions set out in these Terms and Conditions and any Agreement, or failure to exercise any option to terminate, shall not be construed as waiver of such provisions and shall not affect the validity of these Terms and Conditions or of any Agreement or any part thereof, or the right thereafter to enforce each and every provision. These Terms and Conditions shall not be amended, modified, varied or supplemented except in writing and signed by duly authorised representatives of the Company.
Notification of Changes
These terms and conditions and your use of the services offered through this website shall be governed by English law and the parties shall submit to the non-exclusive jurisdiction of the English Courts. If any provision of these terms and conditions is held invalid, the remaining provisions shall continue in full force and effect. The headings are for convenience only and shall have no effect on interpretation.
I / WE HAVE READ AND AGREE TO THE TERMS AND CONDITIONS SET OUT ABOVE.
These terms and conditions form part of the Agreement between the Member and ourselves. Your accessing of this website and/or registering indicates your understanding, agreement to and acceptance, of the Disclaimer Notice and the full Terms and Conditions contained herein. Your statutory Consumer Rights are unaffected.